As a business owner, there are many decisions you must make, one of which is whether your IT support should be in-house or outsourced externally. As IT advances we rely on it more and more, especially in the world of business, and more often than not business owners find they have little choice but to switch their IT support from internal to external.
There are many reasons as to why your business will benefit from external IT support. We have put together a few of these reasons below…
Cost
People at times think outsourcing IT is hugely expensive, but in reality, it is most usually a lot cheaper than paying the salaries of an effective IT Team. IT Managers often expect a wage of between £35-£50k, and, if you require a lot of IT support, this Manager is then going to need a team of people working below them. You will then also be facing the additional costs of regular training and purchasing equipment. Still think it’s cheaper to keep IT in-house?
Skills & Experience
Technology is constantly advancing, and we as humans are finding we rely on it now more than we ever have done before. Technology can also often be complex and time-consuming, especially when things go wrong. Outsourcing your IT to an external company who specialise in this field means your business benefits from years of experience, not to mention their advanced skills and knowledge. These companies have been working in this area for years, and the majority of their staff hold IT qualifications.
Equipment is Maintained
If you have your own servers within your business premises, you can rest assured that by outsourcing your IT these will be properly maintained, which of course means they will be more reliable and less likely to cause problems. The impact of a server going down can be massive, and it really can cause a number of issues, all of which usually result in loss of profit. Having your business’s equipment properly maintained and regularly checked for performance is so important, not just servers but literally every piece of technological equipment your business uses. Look after your technology, and in return, it will help look after your profits.
24 Hour Service
Does your website operate 24 hours a day, allowing people to purchase items or services no matter what the time? Yes? Do your staff work 24 hours a day? No? So, what happens at 1am when your website goes down and your clients can’t use it? You lose profits, that’s what. Lots of them. An outsourced IT company will more often than not work around the clock, meaning that when your website goes down at 1am, they are on hand to get it back up and running.
These are just a few of the many benefits an external IT company can bring to your business. If you would like any more information about external IT services, then get in touch with us today on 01642 68 88 87 where we will be happy to advise you further.
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